DESKTOP SUPPORT SOLUTIONS

DESKTOP SUPPORT SOLUTIONS
Managed services for Desktops

Relocating an office is a huge endeavor and can cost business owners dearly if technical assets are not relocated safely. If you are moving to a new office site or introducing a new operating system, IT Desktop Support Services can help you install software and hardware, transfer important data and deploy new equipment in place or along with old units.

Our technicians document each process as it completes and will present you a complete list of tasks and how they were taken care of at the end. In order to ensure complete compliance we can also train end users on any and all changes made

Asset Tracking

As your IT consultants, we will ensure operations remain organized by thoroughly examining your IT assets such as serial numbers, applications and their versions, hardware settings, locations, numbers, patch levels etc. With the aid of in-depth audits and recommendations, we will work with your current tech support team to improve system performance, help you take full advantage of your IT investment and ensure license compliance in all sectors. Our experienced and helpful technicians are also well trained in the latest asset management software packages thus you can rest assured that your IT assets will remain in good hands.

Migrations and Operating Systems

Whether you wish to roll out a new operating system or want the latest Windows update for your entire enterprise, we will be there to support you. From consultation and design to implementation, testing and final deployment, we will remain your ongoing support from start to finish. Our personnel are trained and certified on the latest platforms and operating systems Windows has to offer and follow tried and tested processes to ensure a smooth transition.

Anti-Virus and Backup Management

A strong, reliable and stable anti-virus and malware program can ensure up to date virus definitions and ensure your business follows corporate security protocols and policies. We can also secure mission critical data on a routine basis and ensure it can be recovered quickly and easily in case of data loss.

Remote Desktop Support

We offer a wide range of IT solutions that have helped a number of enterprises improve the way they do business. Out remote desktop support for instance is designed to ensure your business has complete control over the IT infrastructure and all network resource.

If implemented correctly this can allow your business to maintain high quality performance and achieve business growth systematically and without delays. This includes lowering operational costs, efficient management of IT resources such the internet and in-house systems, email, smart devices, mobile devices etc which are crucial for business success.

Support

Your business’s IT infrastructure is the very foundation on which it progresses. From desktops to completely replicated virtual servers, you need to remain aware of each and every component of your infrastructure along with how each is designed and maintained. That is the best way to troubleshoot issues before they can make operations come to a screeching halt.

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